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SEP 12.1 RU6 MP1 is the latest release. Make sure you have downoaded the latest version.
You can upgrade to Windows 10 with Symantec Endpoint Protection 12.1.6 MP1 installed. You must uninstall earlier versions of Symantec Endpoint Protection. The operating system upgrade stops if it detects an earlier version of Symantec Endpoint Protection.
The following operating system upgrade paths are supported with 12.1.6 MP1 installed:
- Windows 8.1 to Windows 10
- Windows 8 to Windows 10
- Windows 7 to Windows 10