Endpoint Protection

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  • 1.  Upgrade SEPM 12.1.671 to SEPM 12.1.2015.2015

    Posted May 10, 2013 01:18 PM

    Hi guys,

     

    I'm looking for a solution to update SEPM 12.1.671 to SEPM 12.1.2015.2015.

    I think that's not a big deal but i dont have the solution for now.

    I have a SEPM 12.1.671 on 2003r2 and i would like to upgrade to the lastest packages without win8 and mac version so SEPM 12.1.2015.2015.

     

    But when i launch the setup i have the invit to do a backup, i did it the first time. But after, i have the setup closed, and nothing.

    I tried to disable service but dont work anymore.

     

    Why i'm doing this. Thats simple, the old 2003r2 will be kicked and i must migrate SEPM to another server. The first step is to have same version on servers.

    I must to check install log in first or there's is an issue ?

     

    Thanks in advance !



  • 2.  RE: Upgrade SEPM 12.1.671 to SEPM 12.1.2015.2015

    Broadcom Employee
    Posted May 10, 2013 01:24 PM

    when you click on setup the next time, do you receive any error?

     



  • 3.  RE: Upgrade SEPM 12.1.671 to SEPM 12.1.2015.2015

    Posted May 10, 2013 01:29 PM

    It should not force you to do a backup, does it not let you move forward?



  • 4.  RE: Upgrade SEPM 12.1.671 to SEPM 12.1.2015.2015

    Trusted Advisor
    Posted May 10, 2013 01:31 PM

    Hello,

    Could you help us with the Screenshots on where have you got stuck?

    Hope you are working on the Best Practices:

    Best practices for upgrading to Symantec Endpoint Protection 12.1.2

    http://www.symantec.com/docs/TECH163700

    Hope that helps!!



  • 5.  RE: Upgrade SEPM 12.1.671 to SEPM 12.1.2015.2015

    Posted May 10, 2013 01:33 PM

    No, any error on setup.

    It detect previous version, ask for backup and... closed

     

    Not, don't forcing to do backup. I can click on the next step



  • 6.  RE: Upgrade SEPM 12.1.671 to SEPM 12.1.2015.2015

    Posted May 11, 2013 01:43 PM

    Hi

    Try to run repair and Management Server Wizard console

    Regards