One of my customer has upgraded SEPM from 12.1 RU2 in english to 12.1 RU4a in italian.

Can this cause some problems? I've always upgraded SEPM in the same language of the original version...

Was this intended?

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Can Symantec Endpoint Protection Management servers that run in different languages connect to the same database?
No. All Symantec Endpoint Protection Management servers that connect to the same database must be in the same language

About Symantec Endpoint Protection and mixed language environments

Dunno, probably not...

Just an update: il log.liveupdate I see that LiveUpdate language is English... uhm

I've read that but it does not answer to my question... I mean, there is only one db and I think it has been updated during the upgrade of the SEPM itself

See this thread and mithun comments

http://www.symantec.com/connect/forums/change-sepm-language

Should be of same language..

As per this document it says "Please Note! You can only upgrade with a version in the same language as the version currently installed on your system.

Recommed to have the same language..

http://www.symantec.com/business/support/index?page=content&id=TECH176260

Oh oh... sad news (for them).

As a matter of fact, the new installation finished so that technote should be: "You SHOULD NOT upgrade etc etc..."

Hi,

Curious to know, was the upgrade successuful? Could you attach upgrade.log file.

& As everyone said upgrade should be of same language.

This is a real mistery... I attach you the upgrade.log

Attachment(s)

upgrade-0.txt   54 KB 1 version

Interesting, everything is working fine? However you need to uninstall and reinstall the English version of SEPM 12.1 RU4a.

here it says his language was It

2014-02-25 15:45:52.956 THREAD 1 SEVERE: java.user = null
2014-02-25 15:45:52.956 THREAD 1 SEVERE: user.language = it
2014-02-25 15:45:52.956 THREAD 1 SEVERE: user.country = IT

I think he was able to install coz his OS lang is italian?

Uhm... that's true... but why I've logs in english (monitor section of SEPM) before that upgrade and in italian after it?

I've also new policies in italian but the existing ones are in english.

I confirm OS language is italian.

It should have not installed in the first place ( mystery still :) 

Article URL http://www.symantec.com/docs/TECH153398

Uni-lingual support for Symantec Endpoint Protection Manager

The Symantec Endpoint Protection Manager server supports a uni-lingual user interface. This means that a specific language operating system can only install and run that same language on the Symantec Endpoint Protection Manager console. You must configure the user locale to be the same as the operating system language to use the Symantec Endpoint Protection Manager console.