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Upgrade to SP2 leaving some clients w/ pcA Quick Connect shortcut

Created: 05 Jan 2012 | 2 comments

 

I didn't realize all of our clients had PCA quick connect on them.  While we do block who can use PCAnywhere access with account credentials, it's still a security risk to have that app on all machines.  Furthermore, when upgrading to SP2 and then installing all updates available in SIM, which included a PCA update, some users are left with a PCA Quick Connect icon on their desktop.
 
I found this old KB for how to uninstall Quick Connect on clients but it is a very manual process
http://www.symantec.com/business/support/index?page=content&id=HOWTO10116
 
Is there any easier way to remove quick connect option on client user machines utilizing CMS 7.1 SP2?  I don't see anything in the agent settings.

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Sally5432's picture

I found this article that gives an importable script to remove Quick Connect

http://www.symantec.com/business/support/index?pag...

I can create a managed software delivery policy with the script - is there a way to add some applicability rule like if this .exe exists then run it?

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Sally5432's picture

If you're having this issue, consider voting up this idea

https://www-secure.symantec.com/connect/ideas/need-deploy-pcanywhere-agent-without-deploying-quickconnect-application

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Don't forget to mark posts as helpful if they are, and mark answers as solutions.