Hi,
Thank you for posting in Symantec community.
I would be more than happy to assist you.
You can refer this video to complete the upgrade from SEP 11.7 to SEP 12.1 RU3.
SEPM 11 RU7 MP3 to SEP 12.1.2 (SEP 12.1 RU2) Upgrade Process Graphical Overview.
https://www-secure.symantec.com/connect/videos/sepm-11-ru7-mp3-sep-1212-sep-121-ru2-upgrade-process-graphical-overview
Also can refer this article, it's an old article but still can be helpful.
SEP 11.x to SEP 12.1 Upgrade process graphical overview
https://www-secure.symantec.com/connect/articles/sep-11x-sep-121-upgrade-process-graphical-overview
& latest article about SEP 12.1 RU3 migration.
Upgrading or migrating to Symantec Endpoint Protection 12.1.3 (RU3)
http://www.symantec.com/docs/TECH206823