Endpoint Protection

 View Only
  • 1.  Upgrade to windows 10

    Posted Oct 19, 2015 11:28 AM

    Hi my name is Henrik, im from denmark. I recently upgraded  my Symantec Endpoint projektion to 12.15. Now im standing to have wWindows 10 on my computer :-). My problem is that im using an legal Symantec version , from my work, and each time i have to contact the software office to get the newer version , and they have to contact the computer Store Where is is bought. Its very  difficult to get the serial number each time, so i wonder if there may be a way to find the serial on my computer.

    Best Regards

    Henrik Tonnesen.  Sorry my english :-).



  • 2.  RE: Upgrade to windows 10

    Posted Oct 19, 2015 11:29 AM

    The serial number is not located on the PC anywhere.



  • 3.  RE: Upgrade to windows 10

    Trusted Advisor
    Posted Oct 21, 2015 03:06 AM

    Hello,

    Unfortunately, Symantec Serial Number is not mentioned anywhere on the machine. 

    Why not contact the computer Store again and ask him the serial number one last time?

    You can store the serial number and later download the software from below website :

    https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

    OR 

    you can also contact the Symantec Customer Care: 

    https://support.symantec.com/en_US/contact-us.html

    Regards,