Upgraded from 22.214.171.124 to 7.5.06 - Prev images not found in BAR
With the help of symantec technical support, we upgraded our microsoft clustered master server from 126.96.36.199 to 188.8.131.52.
The upgrade process was far from being a breeze even wtih technical support webex set up.
Just a summary of the issue while upgrading.
- Start upgrading my OpCenter to 7.5 which is installed on 1 of my media servers - This hung at the db upgrade stage for over 2-3 hrs, tech support told me to end task and log a case with the opscenter team.
- Proceeded to upgrade my master servers - The setup.exe crashed at 73%. However, tech support went and started the services and launched admin console. All seems to be working. I suggested if we could do a repair install to make sure all is well but tech support said to create a test backup job and if that works, it should be fine. I'm still skeptical about this but just went ahead as recommended as it was almost time for my backup jobs to start running. After upgrading my active node, we proceeded to upgrade the passive node. The setup.exe again crashed at 73%. Tech support said to just proceed.
- Patched both active and passive nodes to 184.108.40.206 with no issues.
- Phase 1 and Phase 2 seems to have completed without errors. I have abt 30,000 images.
Now, my main issue here. I was browsing my backup images and realized that i can only see backups done last night. All my previous backups could not be found.
I have the catalog backup of before the upgrade but would like to know if there is anything else we can do without setting up a 7.1 from scratch and recovering the catalog.
I dont suppose there's an option of restore just the image db from my 7.1 catalog backup to the current 220.127.116.11 setup?
Overall, the upgrade has been a nightmare for me. Was on the line with tech support for almost 6 hours straight..