Upgraded to RU5 this morning, now SEPM service will NOT start
Updated: 21 May 2010 | 35 comments
This issue has been solved. See solution.
I followed the instructions and make sure the services were stopped and proceeded with the installation of SEPM and it installed as it normally would but when it was done it never launched the upgrade screen I normally see. I rebooted after waiting 30 minutes and in the process of troubleshooting have come across the SEPM server trying to start over and over and over in the event manager. I have poured over the forums looking for anything to help and haven't found anything that has fixed it yet.
Here is from the scm-serverlog0
2009-08-13 03:11:58.234 SEVERE: ================== Server Environment ===================
2009-08-13 03:11:58.234 SEVERE: os.name = Windows 2003
2009-08-13 03:11:58.234 SEVERE: os.version = 5.2
2009-08-13 03:11:58.250 SEVERE: os.arch = x86
2009-08-13 03:11:58.250 SEVERE: java.version = 1.5.0_15
2009-08-13 03:11:58.250 SEVERE: java.vendor = Sun Microsystems Inc.
2009-08-13 03:11:58.250 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2009-08-13 03:11:58.250 SEVERE: java.vm.version = 1.5.0_15-b04
2009-08-13 03:11:58.250 SEVERE: java.home = D:\symantec\jdk\jre
2009-08-13 03:11:58.250 SEVERE: catalina.home = D:\symantec\tomcat
2009-08-13 03:11:58.250 SEVERE: java.user = null
2009-08-13 03:11:58.250 SEVERE: user.language = en
2009-08-13 03:11:58.250 SEVERE: user.country = US
2009-08-13 03:11:58.250 SEVERE: scm.server.version = 11.0.4202.75
2009-08-13 03:12:01.656 SEVERE: ================== StartClientTransport ===================
2009-08-13 03:12:02.250 SEVERE: Schedule is started!
2009-09-10 03:07:27.937 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:167)
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1307)
at com.sygate.scm.server.task.SyncLuConfigTask.syncLuConfig(SyncLuConfigTask.java:55)
at com.sygate.scm.server.task.SyncLuConfigTask.run(SyncLuConfigTask.java:33)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2009-09-10 03:07:27.953 SEVERE: Unexpected server error.
com.sygate.scm.server.metadata.MetadataException:
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:823)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:167)
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1307)
at com.sygate.scm.server.task.SyncLuConfigTask.syncLuConfig(SyncLuConfigTask.java:55)
at com.sygate.scm.server.task.SyncLuConfigTask.run(SyncLuConfigTask.java:33)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
... 7 more
com.sygate.scm.server.util.ServerException: Unexpected server error.
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1309)
at com.sygate.scm.server.task.SyncLuConfigTask.syncLuConfig(SyncLuConfigTask.java:55)
at com.sygate.scm.server.task.SyncLuConfigTask.run(SyncLuConfigTask.java:33)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: com.sygate.scm.server.metadata.MetadataException:
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:823)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:167)
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1307)
... 4 more
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
... 7 more
2009-09-10 03:07:29.031 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:829)
at com.sygate.scm.server.db.util.DbHelper.getInstance(DbHelper.java:48)
at com.sygate.scm.server.db.util.DbHelper.getInstance(DbHelper.java:43)
at com.sygate.scm.server.task.ApplicationCollector.run(ApplicationCollector.java:53)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2009-09-10 03:07:29.031 SEVERE: Unknown Exception
com.sygate.scm.server.metadata.MetadataException:
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:823)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:829)
at com.sygate.scm.server.db.util.DbHelper.getInstance(DbHelper.java:48)
at com.sygate.scm.server.db.util.DbHelper.getInstance(DbHelper.java:43)
at com.sygate.scm.server.task.ApplicationCollector.run(ApplicationCollector.java:53)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
... 7 more
2009-09-10 03:07:29.031 SEVERE: Unknown Exception in: com.sygate.scm.server.task.ApplicationCollector
java.lang.NullPointerException
at com.sygate.scm.server.task.ApplicationCollector.run(ApplicationCollector.java:56)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2009-09-10 03:07:30.125 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:167)
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1307)
at com.sygate.scm.server.task.PackageTask.run(PackageTask.java:223)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2009-09-10 03:07:30.125 SEVERE: Unexpected server error. in: com.sygate.scm.server.task.PackageTask
com.sygate.scm.server.metadata.MetadataException:
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:823)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:167)
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1307)
at com.sygate.scm.server.task.PackageTask.run(PackageTask.java:223)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
... 6 more
com.sygate.scm.server.util.ServerException: Unexpected server error.
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1309)
at com.sygate.scm.server.task.PackageTask.run(PackageTask.java:223)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: com.sygate.scm.server.metadata.MetadataException:
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:823)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:167)
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1307)
... 3 more
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
... 6 more
2009-09-10 03:07:31.109 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:74)
at java.util.logging.Logger.log(Logger.java:452)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:287)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:268)
at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:316)
at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
2009-09-10 03:07:31.109 SEVERE: Unknown Exception during logging
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:74)
at java.util.logging.Logger.log(Logger.java:452)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:287)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:268)
at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:316)
at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
2009-09-10 03:07:32.203 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:167)
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1307)
at com.sygate.scm.server.task.SyncLuConfigTask.syncLuConfig(SyncLuConfigTask.java:55)
at com.sygate.scm.server.task.SyncLuConfigTask.run(SyncLuConfigTask.java:33)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2009-09-10 03:07:32.203 SEVERE: Unexpected server error.
com.sygate.scm.server.metadata.MetadataException:
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:823)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:167)
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1307)
at com.sygate.scm.server.task.SyncLuConfigTask.syncLuConfig(SyncLuConfigTask.java:55)
at com.sygate.scm.server.task.SyncLuConfigTask.run(SyncLuConfigTask.java:33)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
... 7 more
com.sygate.scm.server.util.ServerException: Unexpected server error.
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1309)
at com.sygate.scm.server.task.SyncLuConfigTask.syncLuConfig(SyncLuConfigTask.java:55)
at com.sygate.scm.server.task.SyncLuConfigTask.run(SyncLuConfigTask.java:33)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: com.sygate.scm.server.metadata.MetadataException:
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:823)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:167)
at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1307)
... 4 more
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
... 7 more
2009-09-10 03:07:33.187 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:74)
at java.util.logging.Logger.log(Logger.java:452)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:388)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:367)
at com.sygate.scm.server.task.ApplicationCollector.run(ApplicationCollector.java:186)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2009-09-10 03:07:29.031 SEVERE: DomainId: null
SiteId: 82E20668AC10010A011F641302507725
ServerId: F92E064FAC10010A00AF55E752309D75
SystemEventId: 1281
EventDesc: null
MessageId: -1
ErrorCode: -1
java.lang.NullPointerException
at com.sygate.scm.server.task.ApplicationCollector.run(ApplicationCollector.java:56)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2009-09-10 03:07:33.187 SEVERE: Unknown Exception during logging
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:74)
at java.util.logging.Logger.log(Logger.java:452)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:388)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:367)
at com.sygate.scm.server.task.ApplicationCollector.run(ApplicationCollector.java:186)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
2009-09-10 03:07:34.281 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:829)
at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:841)
at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:214)
at com.sygate.scm.server.configmanager.ConfigManager.getStateObject(ConfigManager.java:935)
at com.sygate.scm.server.configmanager.ConfigManager.getSemServerStateObject(ConfigManager.java:2778)
at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:342)
at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
2009-09-10 03:07:34.281 SEVERE: Unexpected server error.
com.sygate.scm.server.metadata.MetadataException:
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:823)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:829)
at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:841)
at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:214)
at com.sygate.scm.server.configmanager.ConfigManager.getStateObject(ConfigManager.java:935)
at com.sygate.scm.server.configmanager.ConfigManager.getSemServerStateObject(ConfigManager.java:2778)
at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:342)
at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
... 33 more
com.sygate.scm.server.util.ServerException: Unexpected server error.
at com.sygate.scm.server.configmanager.ConfigManager.getStateObject(ConfigManager.java:949)
at com.sygate.scm.server.configmanager.ConfigManager.getSemServerStateObject(ConfigManager.java:2778)
at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:342)
at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: com.sygate.scm.server.metadata.MetadataException:
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:823)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:794)
at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:829)
at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:841)
at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:214)
at com.sygate.scm.server.configmanager.ConfigManager.getStateObject(ConfigManager.java:935)
... 28 more
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:37)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:771)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:540)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:262)
at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:821)
... 33 more
2009-09-10 03:07:34.281 SEVERE: Schedule is stopped!
I apologize for the long post, but im pounding my head on this one. It seems like a Java error of sorts, but nothing I do seems to be able to get the SEPM service started. It just keeps erroring out. I attempted to do a dbvalidate.bat and it came up saying Error occured during the initialization of VM then another string of java errors like above.
Does ANYONE have ANY ideas? Support hasn't been too much help either and I think at this point I might be looking at reloading the whole thing. Unfortunatly the last DB backup was done 6 months ago and since the SEPM service wont start I cant get another one. But I figure I would post and see if anyone had seen this before and fixed it. Many thanks!
discussion Filed Under:
Comments
Are you getting Java -1 or
Are you getting Java -1 or Java in the event viewe?
Start the embedded database service then try to start the symantec endpoint protection manager service and login
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
The log also has
The log also has
com.sygate.scm.server.util.ServerException: Unexpected server error.
How much free space you have on the C drive...Check this out
Title: 'Symantec Endpoint Protection Manager failures caused by a lack of available disk space.'
Document ID: 2008040709530448
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2008040709530448?Open&seg=ent
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
You might have something
You might have something there, I have 2.19GB free on the C drive, but 22 GB free on the D drive. It's been something Ive been fighting for eons and I fear it might be a root cause of the issue? This thing was installed to the D drive so I know it has room, but if C drive space is needed then its possibly the cause. I will try to free up more space and do a repair on it?
We ran out of C drive space
We ran out of C drive space on our SEPM server (well, we caught it before it got out of hand). It seems SEPM still stores a lot on the C drive even if installed to D. We ended up moving data around so we could expand the C partition to the full-size of the drive including what had been the D partition. Even though SEPM was running on Server 2003, we used the Server 2008 install media in recovery mode (basically WinPE) to expand the partition using the DiskPart command. We did that as it was free. You could, of course, use commericial partition software as well.
Eric C. Lukens IT Security Policy and Risk Assessment Analyst University of Northern Iowa
Interesting, yeah that was
Interesting, yeah that was something I had considered. I was also thinking of moving to the a spare server I have so I can install it with all defaults and a normal size C: drive. I figured it might have something to do with this but was never sure, and since I couldnt do that for a week at the moment I wanted to make a good go at getting SEPM running again! :)
The Database was started,
The Database was started, but I restarted and then attempted to start the SEPM service and it gave the same error.
Error 1067: The process terminated unexpectedly.
In the vent log it does not say anything about Java 1 error. Under application is keeps saying
The semsrv service has started.
But in the system log is says
The Symantec Endpoint Protection Manager service terminated unexpectedly. It has done this 401 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
I'm at a loss for sure.
Go to C:\Program
Go to
C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tomcat\conf\server.xml
Change the default value for the port from 8005 to 8006. Save this file and start the Symantec Endpoint Protection Manager service.
Then try to login
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Same error after changing
Same error after changing and saving the file, the service will start thens top right away.
What is the error in the
What is the error in the eventveiwer now?
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Same as before under
Same as before under System.
Information
The Symantec Endpoint Protection Manager service entered the running state.
Then error
The Symantec Endpoint Protection Manager service terminated unexpectedly. It has done this 2583 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
That repeats 3 times a minute from the looks of it.
Hi
Did you try doing a repair from add/ remove programs.
because you metioned that it never went to the second screen of upgrade.
try doing a repair.. i think the migration is half done for the rest do a repair, u will get a db upgrade wizard.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Or
you may try this
go to E:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin
run the upgrade.dat.. once the upgade is complet u should be able to log in
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
I Agree with rafeeq. The
I Agree with rafeeq. The database needs to be upgraded in order to work. No matter what port you change, it wont make a difference until the schema has been updated.
So, running the upgrade.bat will be the most relevent step in this case.
Best,
Aniket
I'm running into the same
I'm running into the same problem. I did run the upgrade.bat as well, and did a restart, but it didn't seem to help.
Well Connection Refused.. Go
Well Connection Refused..
Go to \program files\symantec\\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties
open with notepad
and check what is the value of
scm.iis.http.port=xx
and how many times it is listed there
Then open IIS Manager go to properties of Symantec Webserver and make sure the same port number is listed there as in scm.iis.http.port
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Says scm.iis.http.port=80 IIS
Says
scm.iis.http.port=80
IIS is listing SEPM wich is under the Default Website as running on port 80.
Well...can post your logs
Well...can post your logs aswell..and have you tried changing 8005 to 8006 and other JAVA -1 troubleshooting..
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Had the same problem here.
Had the same problem here. Did the upgrade but didn't notice the upgrade screen I've seen for previous upgrades. SEPM service won't. I've tried rebooting, running a repair, running the installer again.
As I'm used to Symantec products screwing things over I took a snapshot of the server before I attempted the upgrade so I've rolled back to that.
run upgrade.bat to upgrade
run upgrade.bat to upgrade the DB aswell..that should fix your issue.
program files\SEPM\tools\upgrade.bat
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Ran that. The window opens
Ran that. The window opens and closes quickly and the service still won't start.
I'll log a call. I don't care what anyone says about SEP anymore. It is absolute rubbish as far as I'm concerned and I will NEVER purchase another Symantec AV product ever again.
I have the same problem.
I have the same problem. Anybody can help?
HI, Can you post the contents
HI,
Can you post the contents of upgrade.log in tomcat\logs folder. We may get some info from there.
Aniket
In upgrade log last record
In upgrade log last record after upgrade version 11.0.2.0
Server HomeC:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
initDatasource dbport:2638
Config schema format is upgraded from: 11.0.2.0
Launch FRame
net stop semsrv
initDatasource dbport:2638
Has valid SAV license
Has valid SNAC license
Start UpdateLanguageForPackages...
Start updating luDownloadedContentArray...
Updating luDownloadedContentArray end
Start updating SoftwarePackage...
Updating SoftwarePackage end
Start updating SoftwarePackageCache...
Updating SoftwarePackageCache end
UpdateLanguageForPackages succeed
setActionOperandHash.ANOMALYREMEDIATION: A556A077C0A82DCB01AAB9A54A10B848 398EE10A4547D12123A900FE0FCD6C53
setActionOperandHash.ANOMALYREMEDIATION: 2B2CF0EBC0A82DCB00F1E1CC65847B6F 34D739AA66712C9810B02656C71B2BAF
setActionOperandHash.ANOMALYREMEDIATION: 5094AACFC0A82DCB018CE10FED3A2B2A 2D09C86AAC81D0CD36985B11EEBFAD85
setActionOperandHash.ANOMALYREMEDIATION: D34EED5DC0A82DCB016BA1FB671BB00A 215183B5B535859760AD22E53F34F2EC
setActionOperandHash.ANOMALYREMEDIATION: 770AA884C0A82DCB00A25138CEED2855 26E5BB1CCBD916AB371BF600CBE3EBCF
setActionOperandHash.ANOMALYREMEDIATION: B9646846C0A82DCB01686A3BCE0790D7 ABC62A7C97D7CB574AC524CA8DF03E3D
setActionOperandHash.ANOMALYREMEDIATION: B40AB6A8C0A82DCB018012225573F8EE A768EADEF996ECD9110C6BEE777CB8B4
**********************************************************
*****************************************************
setActionOperandHash Done.
addNewPackage packageZipFile:C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV32.dat packageInfoFile:C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV32.info
addNewPackage packageZipFile:C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV64.dat packageInfoFile:C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\Packages\SAV64.info
Upgrade.reregisterLiveUpdateEntries.. Started
Upgrade.reregisterLiveUpdateEntries - DONE
Command output: [
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters
JVM Option Number 0 REG_SZ -Xms512m
]
Command output: [
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters
JVM Option Number 1 REG_SZ -Xmx1024m
]
Command output: [
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters
JVM Option Number 2 REG_SZ -XX:MinHeapFreeRatio=40
]
Command output: [
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\semsrv\Parameters
JVM Option Number 3 REG_SZ -XX:MaxHeapFreeRatio=70
]
ServerUtil->getJVMSettings: company size = -1
jvm option 0: -Xms512m
jvm option 1: -Xmx1024m
jvm option 2: -XX:MinHeapFreeRatio=40
jvm option 3: -XX:MaxHeapFreeRatio=70
net stop semsrv
net stop w3svc
The World Wide Web Publishing Service service is stopping..
The World Wide Web Publishing Service service was stopped successfully.
C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\SemSvc.exe -uninstall semsrv
Служба успешно удалена.
net start w3svc
The World Wide Web Publishing Service service is starting.
The World Wide Web Publishing Service service was started successfully.
C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\SemSvc.exe -install semsrv C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\jre\bin\server\jvm.dll -Xms512m -Xmx1024m -XX:MinHeapFreeRatio=40 -XX:MaxHeapFreeRatio=70 -Djava.endorsed.dirs=C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\common\endorsed -Djava.class.path=C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\lib\tools.jar;C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\bootstrap.jar -Dcatalina.base=C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat -Dcatalina.home=C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat -Djava.library.path=%PATH%;C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\; -Djava.io.tmpdir=C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\temp -start org.apache.catalina.startup.Bootstrap -disp Symantec Endpoint Protection Manager -desc Сервер приложений взаимодействует с консолями Symantec Endpoint Protection Manager, клиентами Symantec Protection и базой данных. -params start -stop org.apache.catalina.startup.Bootstrap -method main -params stop -out C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\logs\catalina.out -err C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\logs\catalina.err -current C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\bin
Служба успешно установлена.
C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\..\bin\ServiceUtil.exe -service semsrv -setservicerecovery
ServiceUtil return code: 0
Reset Semsrv done.
Starting service ...
The Symantec Endpoint Protection Manager service is starting.
The Symantec Endpoint Protection Manager service was started successfully.
Starting console on Windows ...
Run command: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\..\bin\sesm.bat
Папка экспорта недопустима.
We have some part of the log
We have some part of the log in russian language. Here is the translation [ thanks to google translator ]:
russian:
Служба успешно удалена. - Service successfully removed.
Сервер приложений взаимодействует с консолями - The application server interacts with the console
клиентами - customers
и базой данных - and database
Служба успешно установлена. - Service successfully installed.
Папка экспорта недопустима. - Folder export unacceptable.
Do you have russian language installed on your machine?
Aniket
Yes I have russian language
Yes I have russian language on my server and install this version Symantec_Endpoint_Protection_11.0.5_AllWin_RU
scm-serverlog0 2009-10-28
scm-serverlog0
2009-10-28 10:26:28.593 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.SocketTimeoutException: Read timed out
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:611)
at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:855)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
at com.sybase.jdbc2.tds.Tds.nextResult(Tds.java:2329)
at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:220)
at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:203)
at com.sybase.jdbc2.jdbc.SybStatement.updateLoop(SybStatement.java:1720)
at com.sybase.jdbc2.jdbc.SybStatement.executeUpdate(SybStatement.java:1703)
at com.sybase.jdbc2.jdbc.SybPreparedStatement.executeUpdate(SybPreparedStatement.java:115)
at org.apache.commons.dbcp.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:101)
at com.sygate.scm.server.agentmanager.AgentTableHandler.updateClient(AgentTableHandler.java:432)
at com.sygate.scm.server.agentmanager.AgentTableHandler.update(AgentTableHandler.java:384)
at com.sygate.scm.server.agentmanager.AgentTableHandler.update(AgentTableHandler.java:371)
at com.sygate.scm.server.agentmanager.AgentRequestHandler.agentRegister(AgentRequestHandler.java:582)
at com.sygate.scm.server.agentmanager.AgentRequestHandler.handleRequest(AgentRequestHandler.java:236)
at com.sygate.scm.server.servlet.AgentServlet.doPost(AgentServlet.java:52)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:595)
2009-10-28 10:42:44.961 SEVERE: AgentLastCheckInTask connect to secars failed: SERVICE NOT AVAILABLE
2009-10-28 10:42:47.071 SEVERE: ================== StartClientTransport ===================
2009-10-28 10:42:47.243 SEVERE: Schedule is stopped!
And Windows System log Event
And Windows System log
Event ID 7031
The Symantec Endpoint Protection Manager service terminated unexpectedly. It has done this 1296 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
every 2 seconds
I have seen this error if
I have seen this error if the server is a cluster server,
Title: 'Installing a Symantec Endpoint Protection client to a cluster server'
Document ID: 2008120113202748
> Web URL: http://service1.symantec.com/SUPPORT/ent-security....
The Symantec Endpoint Protection service terminated unexpectedly. It has done this [...] time(s). The following corrective action will be taken in 10000 milliseconds: Restart the servic
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
I had the same problem the
I had the same problem the database did not upgraded at first time, what i did i restarted the machine and ran again the setup and it done the upgrade but lost the path on the ODBC and i just cofigured it again and now it's working well!!!
Rodrigo Benedik
To Prachand: It is not
To Prachand:
It is not cluster server
Rodrigo Benedik
I can't run setup again. I'm starting setup ,it work few minut and terminate
I'm run setup again and it
I'm run setup again and it done,but nothing change.Get this error every time
Event ID 7031
The Symantec Endpoint Protection Manager service terminated unexpectedly. It has done this ..... time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
I'm also can't backup my database. Backup and Restore wizard don't start ,while Symantec Embedet database service is start
Help me please....
https://www-secure.symantec.c
https://www-secure.symantec.com/connect/articles/a...
PLease use the article above to launch the database backup wizard manually.
Aniket
Wizard don't start ....
Wizard don't start ....
This is report of Symantec
This is report of Symantec Endpoint Support Tool rapidshare.com/files/301782413/OBAV01__2009_11_03__13_11_24_Full.sdbz.html
Maybe it help to find solution
I find solution to my
I find solution to my problem
1. Copy sem5.db and log files to another location
2.Unistall symantec protection manager
3.Reinstall
4.Stop Services
5. Replace sem5,db and log files to previous
6. Start Services and make backup
7. Restore backup
8. Restore the server certificate
http://service1.symantec.com/SUPPORT/ent-security....
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