Endpoint Protection

Again, Symantec has still not revised the "Error happened" syntax to be just a tad more descriptive. I recently upgraded to RU7 <11.0.7101.109> and am unable to export a package from the SEPM:

Details

I CAN export a 32bit package in both Single EXE and NON EXE formats. Trying to export a 64bit package in both EXE and NON EXE both fail with the descriptive error. Enabling LOG.LEVEL.FINEST shows nothing in the scm log 0 and 1. OR at least nothing I can spot off hand, database connection entrys show success across the board so its 0% linked to a "Problem" with connectino to the DB.

Any ideas?? Why would 32bit package work flawlessly in both formats, but the 64bit package fail miserably??

What do I need to search for in the SCM logs?

Run upgrade.bat once from location C:\Program Files\Symantec\ Symantec Endpoint Protection Manager\Bin\upgrade.bat

Ran that but the same results..

Does the possibility of a corrupt table or linked table, etc in the database that correlates with the 64bit package is the culprit?

I dont understand why I am able to export a 32bit package, but just the 64bit side fails..

Any other way to get verbose logging, FINEST gets me nothing I can use, at least from my POV

Have you tried re-importing the 64bit package into the SEPM manually then try to export?

In the Admin -> Install Packages -> Client Install Packages section of the SEPM click add client install pacakage. You can give it any name but for the source folder browse to your RU7 DVD -> SEPM -> Packages -> SAV64.info

After this package is loaded into the SEPM try exporting it.

Cant add a package that already exists it states.

Should I try and go into C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\ClientPackages

Delete the GUID value-PAckage for the 64bit Package, and RE-import the package as you described above??

If you wish to reimport the 64 bit package,then delet it by Right clicking on the 64 bit package under-Admin-install packages in SEPM and select delete.Then try to reimport.

Cant, or perhaps im not doing it correctly but it says you cant export the current latest package...

Thoughts or other ideas

hi,

Check IE enchanced sucurity settings in the Server.Diable Those settings  and try export the package.

Path:go to add or  remove programs and then go add or remove components.

It may help you