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Upgraded SEPM to RU5 - Error 1067

Updated: 21 May 2010 | 4 comments
TroyCarrick's picture
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This issue has been solved. See solution.

Hi,

I upgraded the SEPM to RU5. The upgrade did not complete. Went through the first part next next etc.. Finished.
The upgrade screen which comes after that never took place, waited about 20 to 30 minutes.. Rebooted the server thinking
it would start then but still nothing. Ran the setup.exe again went through the first part again.. again the second part did not
start.. the upgrade screen portion.

went into the services.msc tried to start the SEPM service with no luck. It gives a
"could not start the SEPM service on the local machine error 1067 - The process was terminated unexpectedly"

Any feedback or help will be apprectiatted. I have done over a +/- 100 SEPM installation but this has me... The SEPM is managing over 150 remote sites..

Really dont want to do a reinstallation.

Comments

Vikram Kumar-SAV to SEP's picture
04
Oct
2009
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try running upgrade.bat

try running upgrade.bat from
Program Files\Symantec\Symantec Endpoint Protection Manager\bin

Chris Bulovic's picture
04
Oct
2009
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 If you are using Windows

 If you are using Windows 2008 - make sure UAC is switched off, the install does not play nicely with UAC.

As I found out, there is a prompt that occurs during install but is stopped by UAC though nothing visible happens.

I hope that helps a little bit..

Regards,

Chris Bulovic

GWD's picture
08
Dec
2009
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Uprade from SEPM 11 MR 4 to RU 5

Hi.
 
I did this upgrade twice and got the problem described above, also I got error 7031 in the event viewer. I’m installing on my securityserver, Windows Server 2003R2 and my previus version of SEPM is 11.0.4014.26 (MR4 MP1a). Tried to run this  upgrade.bat with no response from the batch. I’ll be grateful for tips to solve my task.

Thank you, regards GWD

AravindKM's picture
09
Dec
2009
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Whether you stopped SEPM

Whether you stopped SEPM service before running upgrade.bat?
If no try that... 
  -------------------------------------------------------------------------------------------------------------------------------------
refer this discussion also
Upgrade wizard does not appear after upgrading SEPM to RU5

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind