Upgrading to 7.5 - question about features screen
We are in the middle of upgrading our NBU environment from 7.1 to 7.5 and are a little confused on one of the screens that we see during the upgrade. I have put in our license key, clicked on the "NetBackup Enterprise Server" button to continue, and the next screen is "Symantec NetBackup Features". The only thing that is listed is "Server Debugger Symbols". Is this correct? Shouldn't there be other options such as the server software itself?
I just want to make sure that this is "normal" before we continue. We had a major disaster 2 weeks ago during the upgrade where we basically had to rip NBU off the master server because we couldn't go back to the previous version, install 7.1 from scratch, patch it, and restore our catalog. Needless to say, we were here until 4am getting everything back online. We do not want to do that again! ;-)
I've already opened a case, called our primary system engineer, am waiting a callback from him, but haven't heard anything yet. The case is 419-116-855.
Anyone have any clues? Is this normal?