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Upgrading from Backup Exec 2010 R3 to 2012 14.0

Created: 29 Aug 2012 • Updated: 29 Aug 2012 | 3 comments
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I plan to upgrade from Backup Exec 2010 R3 to 2012 14.0.  Are there instructions anywhere or any tips I need to know before upgrading?  I received the email from Symantec with my upgrade info. and have downloaded the file.  Can I uninstall BE 2010R3 and start fresh or do I just put in the CD and do an upgrade?  Seems we always run into problems with Symantec upgrades.  Any guidance is appreciated.



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SuperBrain's picture

Please take time to go though each of the below video/document before you attempt to upgrade/install Backup Exec 2012 in production environment. Backup Exec 2012 looks and works differently as compared to its previous versions.

Here are some links to help you get familiar with the new resource centric Backup Exec 2012:

Comparing Backup Exec 2012 and 2010 (video)

Backup Exec 2012 vs 12.5/2010 - List of Differences (document)

Introduction to new Backup Exec 2012 UI (video)

Preparing to Install or Upgrade to Backup Exec 2012? (SymConnect Article)

Upgrading to Backup Exec 2012 (video)

Backup Exec 2012 Upgrade Guide (document)

Manage Multiple Jobs at onece in Backup Exec 2012 (video)


more links to manuals, videos, trainings, readmes, best practices, hardware/software compatibility lists etc.


If you do not have too many jobs/data and if you can afford to start fresh with Backup Exec 2012, that would be the best thing to do. (simply because the new Backup Exec 2012 is looks and works quite differently from its previous versions)

If possible, install Backup Exec 2012 in a test enviroment / standalone machine first, so you can get to play around with it, it may take a little while for you to get used to the new UI.

rminc's picture

I do not have many jobs/data so starting fresh would not be a problem.  Do I need to request a different download other than the one that Symantec sent in my email BE-DVD-1798.17a.HF1c.SP1a or is this ok to use as a new install?

Thank you!

CraigV's picture

That would be fine, or download it here:

Whichever course you take, run LiveUpdate after installing SP1a as there are a couple of HFs available.


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