Endpoint Protection

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  • 1.  Upgrading clients to MP2

    Posted Dec 20, 2010 10:01 AM

    i have recently migrated to MP2, but when i am trying migrate my clients i am not given the correct version in the install packages. How do i go about fixing this?

     

    Thank you



  • 2.  RE: Upgrading clients to MP2
    Best Answer

    Posted Dec 20, 2010 10:02 AM

     

    To migrate client software

      1. Log on to the newly migrated Symantec Endpoint Protection Manager Console if you are not logged on.
      2. Click AdminInstall Packages.
      3. Under "Tasks", click Upgrade Groups with Package.
      4. In the "Welcome to the Upgrade Groups Wizard" panel, click Next.
      5. In the "Select Client Install Package" panel, all existing client packages are listed in the drop-down menu. Select one of the following:
        Symantec Endpoint Protection <appropriate version>.
        Symantec Network Access Control <appropriate version>.
      1. Click Next.
      2. In the "Specify Groups" panel, check one or more groups that contains the client computers that you want to migrate, and then click Next.
      3. In the "Package Upgrade Settings" panel, check Download client from the management server.
      4. Click Upgrade Settings.
      5. In the "Add Client Install Package" dialog box, on the "General" tab, specify whether or not you want to keep existing client features or create new ones. Then configure a schedule for when to migrate the client computers. Under the "Notification" tab, can specify a message to display to users during the migration.
      6. Upgrade clients to Maintenance Release 1 by adding a new client install package to a group. 
        Note: If the clients in the group run a previous version of Symantec Endpoint Protection turn off scheduling. Scheduling is on by default when a new client install package is schedules to be sent to a group. If scheduling is turned on, the upgrade fails. To turn off scheduling, go to the "Add Client Install Package" dialog box and uncheck Upgrade Schedule.
         
      7. For details about settings on these tabs, click Help.
      8. Click OK.
      9. In the "Upgrade Groups Wizard" dialog box, click Next.
      10. In the "Upgrade Groups Wizard Complete" panel, click Finish.
    • http://service1.symantec.com/SUPPORT/ent-security.nsf/2326c6a13572aeb788257363002b62aa/1e6c89a0b1fb11db882573be006d6c63?OpenDocument&*=


  • 3.  RE: Upgrading clients to MP2

    Posted Dec 20, 2010 10:18 AM

    Thank you,

    my problem was where you were supposed to select the appropriate version to upgrade, it was an older version. Months old and i had just upgraded last week.

     

    I have found my issue and had to install new packages.

     

    Thanks



  • 4.  RE: Upgrading clients to MP2

    Posted Dec 20, 2010 10:22 AM

    when you upgrade your manager, it will add the new packages

    admin

    servers

    install packages

    you will find new versions listed. You can click on export for the selected packages.

    when you select autoupgrade  feature ; you need to click on the drop down menu and look for latest version  :)