Critical System Protection

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  • 1.  Upgrading from CSP to DCS:AS

    Posted Mar 16, 2015 08:52 AM

    We currently have Symantec CSP and I was looking at upgrading to DCS:AS as it is CSP rebranded. If we have maintenance on CSP can we get a license for DCS:AS or do we need to rebuy the whole thing? If so any idea if there is a discount or anything?

     

    Thank you!



  • 2.  RE: Upgrading from CSP to DCS:AS
    Best Answer

    Posted Apr 08, 2015 11:02 AM

    It's interesting that no one from Symantec has answered this question yet as it would seem to be pretty straightforward. I had a chat session with a license rep trying to get an answer to the same question and ended up more confused than when we started.  I believe there’s new functionality built into the Advanced Server part of DCS:AS and if you want that then you need to buy it as the old license under CSP will not cover it. My organization ended up purchasing the new product but again, I’m not sure about all of this because I could not get a clear answer to a very simple question and we did not want to risk any type of license violation – very frustrating.



  • 3.  RE: Upgrading from CSP to DCS:AS

    Posted Apr 08, 2015 11:31 AM

    Sounds like they can do it, but don't want to say that because they want you to rebuy it. I'm waiting for renewal and going to see if I can work something out. It is frustrating that can't just say yes or no. Seeing as they flat out say it's CSP rebranded. So why not support those using CSP or at least offer a discount.