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Upgrading Endpoint Manager 12.1.1 to 12.1.2

Created: 16 Nov 2012 • Updated: 09 Feb 2013 | 3 comments
This issue has been solved. See solution.

I have read the article here http://www.symantec.com/business/support/index?page=content&id=TECH197426 and just want to confirm that there are no other "gotchas" to upgrading SEPM from 12.1.1 to 12.1.2.  Basically, disable SEPM service on all servers, upgrade and fire back up, correct?

My other question is, are we required to upgrade the Endpoint clients at this time or can we continue to run on 12.1.1 and they will function properly.

 

Thanks

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Chetan Savade's picture

Hi,

Q.I have read the article here http://www.symantec.com/business/support/index?page=content&id=TECH197426 and just want to confirm that there are no other "gotchas" to upgrading SEPM from 12.1.1 to 12.1.2.  Basically, disable SEPM service on all servers, upgrade and fire back up, correct?

--> Prior to upgrade take a backup of existing SEP 12.1.1

Stop the Symantec Endpoint Protection Manager Service before starting upgrade process.

After successful upgrade you can take a backup again if required.

Q. My other question is, are we required to upgrade the Endpoint clients at this time or can we continue to run on 12.1.1 and they will function properly.

--> You can continue to run on 12.1.1 clients however it's recommended to have SEPM and SEP clients on the same version.

I hope it helps.

 

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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.Brian's picture

Stop the service on all SEPMs and run the install. I would do a backup if yo haven't already but other than that, pretty straightforward.

You do not have to upgrade clients at this time. SEPM can manage older versions of the clients.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

SOLUTION