Hi,
I would like to know what is the best way to upgrade endpoints to protection suites. Keep in mind that my customer still have almost 1 year left to his endpoint subcription and would like to keep it.
Thanks!
You just need to do the auto-upgrade
Auto Upgrade for Individual Groups
follow this method
http://www.symantec.com/business/support/index?page=content&id=TECH96789
Thank you for posting in Symantec community.
When we talk about Protection suite, it's a bundle of products. Are you looking for any other Symantec products along with SEP?
Yes, what I need in the bundle is mail security. Can I just buy a mail security?
What's your existing subscription? Single product subscription or multiple product (Suite)? In case it's multiple product subscription, could you share the product names?
I only have endpoints for now. The problem is I dont want to lose my remaining subscription. I just want to add the mail security package in the current setup.
I believe then you will have to purchase it separately becuase both the products will have different dates of purchase However, you can talk to our sales representative to find out better detas for you being Symantec existing customer.
Customer support assistance: http://www.symantec.com/support/assistance_care.jsp