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Upgrading Netbackup 6.5.4 to NB 7.5 (Linux) fails?

Created: 28 Aug 2012 • Updated: 25 Mar 2013 | 4 comments
inn_kam's picture
This issue has been solved. See solution.

Please help me ,see screen shot , when i am upgrading from NB 6.5.4 TO NB 7.5 it is failing ,giving error 

saving server binaries for LINUX-SUSE_X86 failed

how it will resolved?

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Marianne's picture

You should not cd that far down into installation media.

Go back to the top level where there are these files/folders:

Doc  install  LICENSE  linuxR_x86
Run install in this top level.
BEFORE you do that - what preparation have you done? 
Did you perform catalog backup?
Have you read through the Upgrade Portal TN?
Have you gone through the NBU install as well as upgrade manual?

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

inn_kam's picture


i just download from fileconnect this software as shown below:

NetBackup_7.5_LinuxS_x86_64.tar.gz    1,569,576.24 kb

and when i downloaded completely this product , it contains only following folder 


it doesnot contain DOC and INSTALL and LICENSE folder

FOR SUSE LINUX ,do i have to install another base product from fileconnect other than above one?

Marianne's picture

You need to have 'install' file in same folder as linuxS_x86.

My listing was from Redhat software. 

There should definitely be a LICENSE file in the base directory of extracted software.

Extract from Installation Guide (link above):


See the file LICENSE in the base directory of the UNIX
images on the DVD media or from the downloaded media
images from FileConnect.
Have you checked/verified file size and checksum of downloaded software?
Checksums can be found in this file that you will find in the list of filenames on FileConnect:

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Nicolai's picture
[root@ural NetBackup_7.5_LinuxS_x86_64]# ls -l
total 110
drwxr-xr-x 2 root bin  3072 Feb  8  2012 Doc
-r-xr-xr-x 1 root bin 59354 Feb  8  2012 install
-r--r--r-- 1 root bin 49589 Feb  8  2012 LICENSE
dr-xr-xr-x 4 root bin    96 Feb  8  2012 linuxS_x86
[root@ural NetBackup_7.5_LinuxS_x86_64]# du -sk *
104756  Doc
58      install
49      LICENSE
1492103 linuxS_x86
[root@ural NetBackup_7.5_LinuxS_x86_64]#

You will need the NetBackup_7.5_CLIENTS.tar files as well if you intend to push out UNIX clients from the master server.

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.