Endpoint Protection

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  • 1.  Upgrading SEP clients

    Posted Sep 15, 2009 10:15 AM

    Hi,

    Guys I'll need to update the clients version of the SEP on all my branch and some of the branch the link is slow, what i'm looking is a solution for the branchs that have slow link when i send the update through the SEP Console for all clients, when i do that the link go down. I would like to know if there's any tool that the symantec provide to manage the client updates, or if i can do the update for half of the clients and after when the first part conclude i can start the onther half.

    Thank's



  • 2.  RE: Upgrading SEP clients

    Posted Sep 15, 2009 10:22 AM
    You may think about configuring GUP for slow connection clients.. check this out , should help you.


    https://www-secure.symantec.com/connect/forums/converting-former-secondary-servers-gup-servers


  • 3.  RE: Upgrading SEP clients

    Posted Sep 15, 2009 10:34 AM

    Rafeeq

    I got already GUP for the all branch, but GUP I thought that was only to update virus definitions and what i need is update Clients version... I mean upgrade the of the product.



  • 4.  RE: Upgrading SEP clients

    Posted Sep 15, 2009 10:37 AM
    In order to update the cleint version on the other site, what you need to do is assign the pacakge to one group at a time and  then push the package.

    Else what you can do ,  Create a new group and place a small number of client computers in that group  and then push the pacakge to them . once they get updated move them to the orginal group and then move new client in this group and update them


    To migrate client software
    1. Log-on to the newly migrated Symantec Endpoint Protection Manager Console if you are not logged on.
    2. Click Admin > Install Packages.
    3. In the lower-left pane, under Tasks, click Upgrade Groups with Package.
    4. In the Welcome to the Upgrade Groups Wizard panel, click Next.
    5. In the Select Client Install Package panel, all existing client packages are listed in the drop down box. Select one of the following:
      • Symantec Endpoint Protection <appropriate version>.
      • Symantec Network Access Control <appropriate version>.
    6. Click Next.
    7. In the Specify Groups panel, check one or more groups that contain the client computers to be migrated, then click Next.
    8. In the Package Upgrade Settings panel, check Download client from the management server.
    9. Click Upgrade Settings.
    10. In the Add Client Install Package dialog box, on the General tab, specify whether or not to keep existing client features or specify new ones, then configure a schedule for when to migrate the client computers. Under the Notification tab, if desired, specify a message to display to users during the migration.
      • If the clients in the group run a version of Symantec Endpoint Protection previous to MR3, turn off scheduling. Scheduling is on by default when a new client install package is added to a group. If scheduling is turned on, the upgrade fails. To turn off scheduling, in the Add Client Install Package dialog box, uncheck Upgrade Schedule.
    11. For details about settings on these tabs, click Help.
    12. Click OK.
    13. In the Upgrade Groups Wizard dialog box, click Next.
    14. In the Upgrade Groups Wizard Complete panel, click Finish.


  • 5.  RE: Upgrading SEP clients

    Posted Sep 15, 2009 10:43 AM

    Grab the client only upgrade from FileConnect or the platinum site.  Or follow Prachand's steps.

    A pictorial article is available for what you need located here:  https://www-secure.symantec.com/connect/articles/upgrading-sep-clients-using-sepm (there is a second part located in my reply to that first article)