Endpoint Protection

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  • 1.  Upgrading SEPM from RU1 to RU1 MP1

    Posted Nov 21, 2012 04:04 AM

    Good morning,

     

    I want to upgrade to RU1 MP1. My current version is RU1 (12.1.1000.157). I read some articles on how to upgrade the SEPM and the clients, but on the file connect site I cannot find the MP1 download for v12.1. I only see v12.1.2.

     

    Please assist.

    Kind Regards,

     



  • 2.  RE: Upgrading SEPM from RU1 to RU1 MP1

    Broadcom Employee
    Posted Nov 21, 2012 04:20 AM

    contact customer care.

    Why dont you upgrade to latest version 12 RU2 after some test.



  • 3.  RE: Upgrading SEPM from RU1 to RU1 MP1

    Posted Nov 21, 2012 04:25 AM

    We run very specific plant applications that have been tested with SEP v12.1.1000.157 and v12.1.1101.401. Anything else is not tested.

    The new mandate is to go RU1 MP1, but I cannot find a download for it. If I put in my serial key in file connect, I ony get v12.1.2. Is that RU2?



  • 4.  RE: Upgrading SEPM from RU1 to RU1 MP1

    Broadcom Employee
    Posted Nov 21, 2012 04:37 AM

    yes , that is SEP 12 RU2



  • 5.  RE: Upgrading SEPM from RU1 to RU1 MP1

    Posted Nov 21, 2012 04:45 AM

    Thanks.

     

    Anyone with a download location for RU1 MP1 for SEPM?
    Where can I get hold of Customer care?



  • 6.  RE: Upgrading SEPM from RU1 to RU1 MP1

    Broadcom Employee
    Posted Nov 23, 2012 06:45 AM

    Hi,

    At fileconnect will always find the latest SEP release.

    SEP 12.1 RU2 is released on 15th Nov'12.

    You can try send an email at license@symantec.com
     
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    Phone number: 1-800-721-3934
    Email: license@symantec.com

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