Video Screencast Help

Upgrading SMSMSE 6.5 to 7

Created: 28 Dec 2012 • Updated: 28 Dec 2012 | 1 comment

Windows Server 2008 Enterprise R2 with Exchange 2010 and SMSMSE 6.5

Received upgrade for SMSMSE 7

On installation (after choosing to retain settings of SMSMSE 6.5) I get this error: "On an Exchange 2003 server, it is require to mount a mailbox store or a public folder store on your Exchange server for Symantec Mail Security for Microsoft Exchange to do virus scanning.  The installation will abort now.  Please mount a mailbox store or a public folder store before installing this product."

The installation ends.

How do I continue the install?

Comments 1 CommentJump to latest comment

toby's picture

Can you make sure that the Exchange Services are running, otherwise can you please post the install log or open a support case?


Best regards!