Endpoint Protection

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  • 1.  Upgrading Symantec Base Filtering Engine

    Posted Oct 23, 2013 10:08 AM

    All, I am trying to update my windows 7 machines from 12.1.2 to 12.1.3. My installation is telling me that I have to start the BFE service. Here is my issue. When I start the service my machine can no longer be managed from the network. I can keep my remote desktop but I am unable to ping the machine. How can I update the application from my SEPM if it can not see the machine once the BFE is on?



  • 2.  RE: Upgrading Symantec Base Filtering Engine

    Posted Oct 23, 2013 10:18 AM

    Unable to install Symantec Endpoint Protection client on Windows 7 if the Base Filtering Engine Service is not started

    Article:TECH178173  |  Created: 2012-01-03  |  Updated: 2013-07-01  |  Article URL http://www.symantec.com/docs/TECH178173

     Check this thread

    https://www-secure.symantec.com/connect/forums/bfe

     



  • 3.  RE: Upgrading Symantec Base Filtering Engine

    Posted Oct 23, 2013 12:44 PM

    This seems odd since it is on. Have you tried a reboot after starting it?



  • 4.  RE: Upgrading Symantec Base Filtering Engine

    Posted Oct 23, 2013 01:24 PM
    Yes. We have a GPO that automatically turns it back on. My question is why is it that it drops offline when I turn it on?


  • 5.  RE: Upgrading Symantec Base Filtering Engine

    Posted Oct 23, 2013 09:29 PM

    Does windows firewall are on ? try to disable windows firewall.