Endpoint Protection

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  • 1.  Uprgrade

    Posted May 25, 2009 03:45 PM
    I have succesfully installed the Endpoint Protection Manager 11.0.4on a server that meets the system requirements. As I am puching the updates to my clients, some work well and some are failing. On a machine that was failling I connected locally to get a visual on an interaqctive install and what I noticed was this error; "Product: Symantec Endpoint Protection -- LiveUpdate is currently running. Please wait for LiveUpdate to complete before continuing."
    I stopped all the current Symantec Antivirus 9.0 services and attempted a reinstall - same results. the only way I was able to get this client to upgrade was to uninstall the current symantec application and them the push worked great. As this is effetive because the update worked,,,,doing this on all the clients that are failing will take entirely too long using this process.
    Has anyone experienced this and found a solution? How can I stop the live update?


  • 2.  RE: Uprgrade
    Best Answer

    Posted May 25, 2009 03:46 PM
    Hi,

    I feel your pain, specially when all known solutions never work for you. So you have to skip to plan 'B'.
    create a batch file and use pstools to push it to all machines (import them from Symantec server, use excell to export ip addresses and save them into a text file"

    use this batch file

    (double check the Symantec GUID from the registry under HKEY_LOCAL_MACHINE\software\microsoft\wi ndows\currentversion\uninstall\)

    save the batch file as e.x: uninstall.bat

    - prepare a list of IP addresses (one IP at a line) and save it as e.x: old-sav.txt

    the downlod Pstools from here:
    http://download.sysinternals.com/Files/PsTools.zip

    extract it and go to CMD.exe

    replace domain with your domain name
    replace admin with your domain admin account
    type password when you asked to

    the command:

    Psexec.exe @old-sav.txt -u domain\admin -c -d -low uninstall.bat

    if everything went as the plan, go to the SEPM and deploy SEP using "Find unmanaged computers" .

    thats it.