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Urgent Support Need. License Import SLF file Error

Created: 02 Apr 2013 • Updated: 02 Apr 2013 | 3 comments
inn_kam's picture
This issue has been solved. See solution.

When I tried to import SLF file, the “Next” button is disabled as shown below:-

Kindly help me its urgent

Operating Systems:

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VJware's picture

Thats because a (Maintenance) serial is being entered. You would need to enter the actual product license which does not have the word (Maintenance).

Contact Licensing and ask them for the actual product license, else you may try downloading it from your licensing portal.

inn_kam's picture

Thanks , i am tring now, yes its Maintainance. when i finished i will tell you and mark as solution

inn_kam's picture

Thanks VJware

we called symantec Licensing team support, and they helped us by giving us the actual product license

and now our backup exec 2012 is working excellent