Endpoint Protection

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  • 1.  USB can not be used

    Posted May 07, 2013 03:56 AM

    hello !!

    I have a problem. when my client insert the USB into the port, all of a sudden there is a notification indicating that the USB be blocked by SEP. please give me a solution on this issue ! sorry if there are any in the writting because i use google translate ..

     

    Thanks and Regards,
    Fikri Reza



  • 2.  RE: USB can not be used

    Posted May 07, 2013 04:19 AM

    This is because of usb policy assigned. Remove the usb policy from SEPM otherwise move the client in full access group



  • 3.  RE: USB can not be used
    Best Answer

    Posted May 07, 2013 04:22 AM

    hello,

    In sepm server you have assigned the USB blocking Policy.

    you can identify SEPM policy and withdraw policy

    How to remove inherited Policies in the Symantec Endpoint Protection Manager (SEPM)

    Article:TECH92996  |  Created: 2009-01-20  |  Updated: 2009-01-20  |  Article URL http://www.symantec.com/docs/TECH92996

     



  • 4.  RE: USB can not be used

    Posted May 07, 2013 04:28 AM

     

    Hello,

    In your case, you can add the device of that usb which is used by your client otherwise add in the group where USB policy not assigned.

    Below documents can assist you to add the particular device in full access

    https://www-secure.symantec.com/connect/articles/how-block-or-allow-devices-symantec-endpoint-protection

    http://www.symantec.com/business/support/index?page=content&id=TECH106304



  • 5.  RE: USB can not be used

    Posted May 07, 2013 04:36 AM

    Thumb up for ManishS, it's right..

    Please you read and learn this article : http://www.symantec.com/business/support/index?page=content&id=TECH92996

     

    Thanks



  • 6.  RE: USB can not be used

    Posted May 07, 2013 05:26 AM

    Dear all,

    thanks for your informations. I will try to give your solutions ..



  • 7.  RE: USB can not be used

    Posted May 07, 2013 05:29 AM

    Hi

    This happens when the USB block policy is configured

    Regards

     



  • 8.  RE: USB can not be used

    Posted May 19, 2013 10:43 PM

    Hello Manish S,

    Sorry I have marked you as offensive. I mean actually want to mark the way you give the best solution. Once again I'am sorry ..


    Best Regards,
    Fikri Reza​