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USB device Access

Created: 27 May 2012 • Updated: 06 Jun 2012 | 7 comments
This issue has been solved. See solution.

In our company, we are going to provide the device to AVPs. Now requirement is to enable the same USB(eg- hp) in Full Restriction Policy.

Help me to make the policy in Production

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honey_jack's picture

Hi,

You need to Enable the commercial Pendrive in Restricted Access. Below link help you.

https://www-secure.symantec.com/connect/downloads/devviewer-tool-helpful-application-and-device-control-find-hardware-device-id-and-guid

Thanks & Regard

Honey Jack

 

If your issue has been solved, please use the "Mark as Solution" for the valid thread.

ChandanMistry's picture

Yes I want to enable commercail pendrvie in block access.

I can implement as per attach document then reply the status.

honey_jack's picture

othe link to help you to update the policy

http://www.symantec.com/business/support/index?page=content&id=TECH103401

 

AttachmentSize
Application and Device Control_V1 2_3.pdf 1.82 MB

Thanks & Regard

Honey Jack

 

If your issue has been solved, please use the "Mark as Solution" for the valid thread.

SOLUTION
Sumit G's picture

Use Dev viewer.exe to find device id or go through this below steps........

 

Solution

A device ID is the most specific ID for a device. Devices can have either a specific device ID or a more generic ID. For example, you can specify all USB devices that use one device ID or you can choose one specific removable USB disk drive. You must use the device IDs for the devices that you want to add. You can use either the Symantec DevViewer tool or you can use the Windows Device Manager to get the device IDs. 

The following is a sample device ID:
{IDE\CDROMHL-DT-ST_RW/DVD_GCC-4242N_______________0201____\5&3CCF215&0&0.0.0}

You do not have to type the entire string. You can use wildcard characters to
search for device IDs. For example, you can use the following string in a search:
*IDE\CDROM*.

To obtain a device ID from Control Panel

  1. On the Windows taskbar, click Start > Settings > Control Panel > System.
  2. On the Hardware tab, click Device Manager.
  3. In the Device Manager list, double-click the device.
  4. In the device's Properties dialog box, on the Details tab, select the Device ID.
    By default, the Device ID is the first value displayed.
  5. Press Control+C to copy the ID string.
  6. Click OK or Cancel.

This link also help you

http://service1.symantec.com/SUPPORT/ent-security.nsf/ppfdocs/2007511906325898?Open&dtype=corp&src=&seg=&om=1&om_out=prod

https://www-secure.symantec.com/connect/downloads/devviewer-tool-helpful-application-and-device-control-find-hardware-device-id-and-guid

Regards

Sumit G.

pete_4u2002's picture

How to block USB flash drives while allowing other USB devices.
http://www.symantec.com/docs/TECH104299

How to block USB devices while excluding mouse and keyboard?
http://www.symantec.com/docs/TECH161779

How to block USB hard drives, but allow reading specific USB drives in the Application and Device Control Policy?
http://www.symantec.com/docs/TECH173724

Sumit G's picture

Hi- Your requirement fullfil or not?

Regards

Sumit G.