Client Management Suite

Hi

Does anyone know if the user by location can be populated automatically?  I have the user by department working but for some reason the loaction by location won't populate.

Any help on this would be appreciated

thanks

Carrie,

Have you find the answer yet?

Kindest regards,

QuietLeni

Hi

No i've not found the answer, but the more i look at it, i think it must be manual.  However with over 1000 people in the company  and over 6 locations, i really don't want to be doing that.

As for as I can tell, I think that, if you have the user as the Primary User of a PC and the PC has an IP Address, if you have associated the Location to a Subnet, then you can associate the Primary User to the Location through the PC.

However, I have not found how to make that link easily.

Regards,

QuietLeni

i think i'm close

I have the user as the primary user of the PC
The PC has an IP address
The location is associated to the Subnet

How do i associate the primary user to the location?

Thanks

Carrie,

Are you using AMS 7 as part of your mix?

Are you using the AD Import to associate AD Users to Primary Users? It is an option on the Microsoft AD Import.

Kindest regards,


QuietLeni

Hi

yes AMS 7 is part of our mix.

We do use AD import to associate AD users to primary user.

thanks
Carrie

Carrie,

If you already have the locations defined and don't want the hassle of going through the web UI for every user, you could leverage connector and import a spreadsheet of user names / locations to make the association.  Any time I'm doing bulk adds/changes with my assets, that's how I accomplish it.  Pretty handy, but make sure you test your rules before committing them and running them in production just in case you don't have them set up right.

Hi Carrie,

Have you looked at CMDB Rules?  You can use the rules to create associations etc bassed on data already in the CMDB, so if you know which location the user should be assigned to, then you should be able to use CMDB Rules to run the SQL to identify the users, then create the association. 

You can also schedule these rules to run to keep the data up to date.