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User quarantine on Brightmail Gateway

Updated: 22 May 2010 | 2 comments
vee_zza's picture
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This issue has been solved. See solution.

Hi all

im beginner for Symantec Brightmail Gateway v.8, and i dont know how to setting on BG for ...

- whare URL to manage spam mail from end users?

- https://mailgw.xxxxx.com:41443/brightmail <<< this is right URL or not? but i cant open this link from end browser?

- so, how to enable this features? what features should be set on BG? and on AD?

Thank you for every answer. Good Luck

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dries_vb's picture
24
Aug
2009
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Enable LDAP synch and disable admin-only quarantine

1. The URL is correct, have you tried on IP, maybe your DNS-server isn't returning the correct data. https://ip-addr/brightmail

2. LDAP synch should be enabled (and synch must be successful) and enable the end-user quarantine (Spam > Quarantine Settings > Uncheck Administrator-only Quarantine).

Dries

vee_zza's picture
14
Sep
2009
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Thank you very much all user

Thank you very much
all user can check his spam quarantine now.