User in the right provisioning group but getting provisioned for EV
Hi, running EV 2007 SP 5. Have a user who's been here for a few years now (e.g. not a new user not getting captured by the provisioning task) who just reported she's never had EV. I verified this by logging into OWA & there's no OWA buttons available.
She's in the correct target group but EV console doesn't show her as having an account. I tried to enable her for EV but the search for "new mailboxes" on Exchange does not show her account either.
EV service account has full access to her mailbox. Any thoughts ? Thanks