Users reward points

This issue has been solved. See solution.
Vikram Kumar-SAV to SEP's picture

When Marking as Solution it shows how many Reward points the user has.I don't get the point why is that shown.
If at all there is a reason for that then why Reward points why not lifetime points. 

Frank019's picture

I never notice that, couldn't

I never notice that, couldn't tell why it there either. I thin kit pretty useless to know others points since their is the pie.

Admin's picture

Please elaborate

Hello Vikram,

Can you explain what you're seeing? I believe there's a message on the screen that states "User X has earned 10 points."

Is that the message that you think is out of place?

Thanks,
Kevin

Vikram Kumar-SAV to SEP's picture

may for TA's only

May be its something only for TA's. 

Celebrating 2 years as a community member....

Ajitjha's picture

Reward point of any user

Reward point of any user should be secrete. It shouldn't be viewed by other users. This is an area where Admin's should Focus.

Ajit

Regards'
Ajit Jha
TechSuport Engineer
STS

Nel Ramos's picture

We need to check this since

We need to check this since anyone could see you points just by tagging you the solution...
Why not just saying the one who solved the querry got XX points... not informing the tagger about how many points he now has...
Let's put this in the ideas section team...
thanks...

Nel Ramos

Nel Ramos's picture

Hi Team, Just submitted this

Solution

Hi Team,

Just submitted this to the ideassection for proper escalation.
Please check so that this could be resolved.

https://www-secure.symantec.com/connect/idea/hide-current-reward-points-one-who-solved-issue-tagger

thanks

Nel Ramos

Vikram Kumar-SAV to SEP's picture

Resolved

This has been resolved on the update made on 7th august by the admin/moderators.
Thanks Nel..It was your idea that madeit resolve ..hence marking u as solution..:-)

Celebrating 2 years as a community member....

Nel Ramos's picture

thanks for the

thanks for the acknowledgement....

Nel Ramos