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Using Backup Exec within an image

Created: 10 Dec 2012 • Updated: 11 Dec 2012 | 5 comments
This issue has been solved. See solution.

I am creating a Windows 7 image and want to include BESR 11.x on it (in addition to other programs) - this will then be deployed to several hundred computers over time.  I know that for other software I need to delete the GUID so that once the computer is on the network there isn't an issue with duplication, activation, registration, etc. - similar to running Sysprep for Windows.

My question:  Is there a similar GUID for BESR 11.x that needs to be deleted before creating my image?

Thank you.

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Markus Koestler's picture

Not to my knowledge and my experience !

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RLeon's picture

I have sysprep'd Windows images with SSR 2011 pre-installed. They deployed and worked without problems.
It haven't tried this with previous versions like BESR 11.x, though I'd imagine it should work the same.

The issue you described usually happens with applications that are heavily network based, and require unique identities (via GUID or something else) across the network.

Unless you are centrally managing SSR with the SSR2011 Management Solution, you do not have to worry about that.
And if you are using the SSR2011 Management Solution, then officially you shouldn't pre-install SSR inside a sysprep'd image anyway. You should use package deployment policies from the management server to install SSR to client computers across the domain.

The SSR Management Solution is free but you have to install it on a dedicated server. Essentially it is an Altiris Management Platform Notification Server with SSR Management running as one of its "solutions".

If you are actually talking about the Backup Exec agent (Remote Agent for Windows Servers, or RAWS), and not BESR/SSR, then the answer is that you cannot sysprep with RAWS pre-installed. It will not work. You should push install RAWS from the BE server.

teiva-boy's picture

Altiris...  I cringe when I hear that word.  

There is an online portal, save yourself the long hold times. Create ticket online, then call in with ticket # in hand :-) "We backup data to restore, we don't backup data just to back it up."

RLeon's picture

It's ok, it's called the Symantec Management Platform now...
**reassuring pat on the shoulder**