Using FSAUtility with result: not found
EV8 SP2. I am trying to restore a folder strcture using DTrace. I use the command: fsautility -t -s "\\file01\s$\software\Microsft\Office\Office 2007" -f. Then get the following output:
Restore files
Folder : \\file01.coaccess.com\s$\software\Microsoft\Office\Office 2007
Generating file list for processing...
Total restore job dispatch... 0%
Error: \\file01.coaccess.com\s$\software\Microsoft\Office\Office 2007 not found.
What gives? I can browse the Archive Explorer and do a Copy to File System and it restores successfully. I am logged into the EV server as the EV Admin account when running the command. I can browse to the folder path, so that's correct. I did a DTrace on FSAUtility, here's the last few lines of output:
503 16:07:10.747 [8404] (FSAUtility) <10088> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
504 16:07:11.044 [8404] (FSAUtility) <7300> EV-H {FsaRestore.Main} \\file01.coaccess.com\s$\software\Microsoft\Office\Office 2007 not found.
505 16:07:12.700 [8404] (FSAUtility) <7300> EV:M CEVAudit::Close Closing down the audit database.
506 16:07:12.700 [8404] (FSAUtility) <7300> EV:H DirectoryVault: Termination: DLL_PROCESS_DETACH received by the DirectoryVault DLL. |
Any ideas?
Comments
you're absolutely sure you
you're absolutely sure you can go to start -> Run -> \\file01.coaccess.com\s$\software\Microsoft\Office\Office 2007 logged in as the evadmin account on your EV server?
That's exactly what I did,
That's exactly what I did, and it does open the folder.
the same issue
I have exactly the same issue. EV 8 SP4.
Did you manage to solve this problem?
After a lot of back and forth
After a lot of back and forth with Symantec support, it was finally determined that there is an issue (bug?) with FSAUtility when trying to restore folders that have been moved with Explorer, etc. since they were originally archived. The solution was to use a batch script they developed to copy all files in a folder to NULL which retrieves all files from the archvie, it also enumerates all sub folders. I've attached the script with the instructions in a zip file. I'm not sure why this isn't better documented and available to download from the support site. It should be.
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