Using port redirection for the Altiris HelpDesk
Our network uses port based routing. I want to split off the Altiris HelpDesk traffic onto a different port eg; port 8086 instead of port 80, in order to route it over a different network path.
I have created a new web site in IIS, by cloning the existing Altiris default web site. This new website has been configured to use port 8086.
In the default web site I then modified the AexHD folder properties by selecting "a redirection to a URL" and entering http://altiris-server-name:8086
Finally, I found an Altiris Knowledge base article: 23186, and edited the registry on the notification server as follows:
1. Open the registry key HKLM\Software\Altiris\eXpress\Helpdesk Package.
2. Create or edit the following strings with these values:
AeXHDWebService = http://localhost:<Port#>/AeXHD/webservice.asmx
example http://localhost:8086/AeXHD/webservice.asmx
Authority = "<ServerName>:<Port#>"
example "Helpdesk:8086"
Can anyone tell me if they have perfromed a similar setup - or have any advise or recommendations as to whether this should work or not?
This configuration works in my test environemt
Hi Debbie,
i've implemented your configuration in my environment. It seems that all consoles (worker and winuser) are working very well.
You setup is a good and easy way to split the helpdesk traffic onto a different port.
Regards
Eisenkarl
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