Control Compliance Suite

I am having issues trying to set up a web service as an external data source in CCS.

What are the requirements of the web service?

In CCS I go to Manage -> External Data Integration to try to configure the web service.

I enter in the Service URL.  When I click the "Test Connection" button I get an error that says "Test Connection failed."

I can get to the web service through a regular browser.  Also, the web service is on the same server as CCS.

Any suggestions would be greatly appreciated.

Thanks.

Hi,

Please refer to this below article

http://www.symantec.com/docs/HOWTO41469

Could you please also let me know which external data system your trying to integrate with CCS

We are trying to develop our own data connection/feed into CCS.  The data sources let you pick from OBDC, CSV or Web Service.  We are developing a web service that will connect to various servers and feed data into CCS.  We will be adding a asset type in the CCS schema for the data that we will be importing.

Symantec is currently developing a number of external connectors, most of them based on Web services. A lot of our development has focused around scripting and customer WSDL development.

I'd be happy to share our experinces with you. Please contact me via private message if you'd like to discuss further.

Thanks,
David

As a follow up I can now connect to the web service.  But now I get a new error :

"Error in reading the parameters.  Ensure a valid format for the parameter xml"

So I think I have a problem with my GetParameterInformation function.

Is there a good example of a GetParameterInformation function that I could see, so I know where I'm going wrong?

Hi,

Please find the below links which will help you to troubleshoot the issue.

About Web Services connector
http://www.symantec.com/docs/HOWTO76297

Implementing a Web Service
http://www.symantec.com/docs/HOWTO76293

Configuring a Web Service
http://www.symantec.com/docs/HOWTO76287

Configuring external data systems.
http://www.symantec.com/docs/HOWTO76282

Importing data using an ODBC connector.
http://www.symantec.com/docs/HOWTO76284

Importing data using a CSV connector.
http://www.symantec.com/docs/HOWTO76285

Those links where helpful and got me to where I am now. 

What exactly is the GetParameterInformation supposed to return?  The howto isn't all that clear.  I made my function return the same exact XML that is in the howto, and it doesn't work, and gives me the error I posted before.  It is supposed to return XML, correct?

I also get an error message that says "Error in connecting to service"