Video Screencast Help

V-79-57344-33036

Created: 13 Dec 2006 • Updated: 21 May 2010 | 2 comments

I get this error code in the job log after the backup fails along with the message
Physical Volume Library Drive Not Available.
WHY?

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aravind kondapalli's picture

Check the system event logs, to see if you do not have any event IDs 7, 9, 11 or 15. If you have such errors, then most likely it is a hardware issue.

Matt Zaglin's picture

I am having this same issue - however I do not have any event ID 7, 9, 11, or 15's.

The only warning realted to Backup Exec is #213 - license service
Event Type:Warning
Event Source:LicenseService
Event Category:None
Event ID:213
Date:1/16/2007
Time:2:18:17 PM
User:N/A
Computer:BackupOp01
Description:
Replication of license information failed because the License Logging Service on server \\msexch1-m could not be contacted.
Data:
0000: 17 00 02 c0 ...�