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V-79-57344-34030 (0xe00084ee) - An invalid command was sent to the storage device.

Created: 23 Nov 2009 • Updated: 08 Jun 2010 | 5 comments

This is an incredibly weird one, I wonder if anyone can point me in the right direction.

Basically we have an ultrium drive LTO2 which is backing up using Symantec Backup Exec 11d and ONLY every Thursday night does it produce the above error. All articles seem to point to Tape Drivers or RAID controllers but surely none of which apply if it happens so specifically on one night.

Any idea's greatly appreciated.

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CraigV's picture

Hi Kris,

Any sort of maintenance jobs that run that night for any application? Is Removable Storage service stopped and disabled?

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

KrisHaynes's picture

Hi Craig,

Thanks for the quick response, I've just had a look there are no Maintenance Jobs that run and the Removable Storage service is stopped but set to manual.

Kris

CraigV's picture

Disable it, it's not required.
Any other difference in your job on the Thursday?

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

RobertWheeldon's picture

Hi Craig

just commenting on behalf of kris as he is currenlty out of the office the service has been disbaled but no such joy im afriad

Robert

CraigV's picture

Hi there,

Sorry for the late reply.
Have you tried pointing your job on the Thursday to the drive specifically, and not any available?

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...