Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

'v-79-57344-38724 - Directory does not support Granular Recovery Technology

Created: 01 Feb 2013 | 5 comments

hi guys,

we have to backup a SBS 2003 VM and getting the error

'v-79-57344-38724 - Directory does not support Granular Recovery Technology:

V-79-57344-38724 - Verzeichnis 'C\Programme\Symantec\SMSMSE\6.5\Server\bm_ruleset.2.intsig_rules.1359669353' unterstützt Granular Recovery Technology (GRT) nicht.  GRT-Wiederherstellungen können für Elemente in diesem Verzeichnis nicht ausgeführt werden.

V-79-57344-38724 - Verzeichnis 'C\Programme\Symantec\SMSMSE\6.5\Server\bm_ruleset.2.regexfilter_rules.1359669300' unterstützt Granular Recovery Technology (GRT) nicht.  GRT-Wiederherstellungen können für Elemente in diesem Verzeichnis nicht ausgeführt werden.

V-79-57344-38724 - Verzeichnis 'C\Programme\Symantec\SMSMSE\6.5\Server\bm_ruleset.2.spamhunter_rules.1359669268' unterstützt Granular Recovery Technology (GRT) nicht.  GRT-Wiederherstellungen können für Elemente in diesem Verzeichnis nicht ausgeführt werden.

V-79-57344-38724 - Verzeichnis 'C\Programme\Symantec\SMSMSE\6.5\Server\bm_ruleset.2.spamsig_rules.1359669346' unterstützt Granular Recovery Technology (GRT) nicht.  GRT-Wiederherstellungen können für Elemente in diesem Verzeichnis nicht ausgeführt werden.
 

we do have SMSMSE installed on the SBS2003 Srv.

when we try to restore MS Exchange is not even displayed in the restore selection list ...

could be that the problem that SMSMSE is blocking the backup ??

configured now a backup via Remote Agent to see

many thanks for you repays !

Comments 5 CommentsJump to latest comment

CraigV's picture

Hi,

According to the TN below, doing a RAWS backup of the VM will work, so what you are doing is correct:

http://www.symantec.com/business/support/index?pag...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Lilee's picture

HI CraigV,

after running the backup via RA got follwoing error's:

Error v-79-57344-33932 - Unable to attach to a resource.

and

V-79-57344-33928

any ideas  ?

CraigV's picture

Check and make sure the RAWS agent service is started up...

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

VJware's picture

Pls ensure the Backup Exec account meets the requirements for backing up Exchange - http://www.symantec.com/business/support/index?pag...