V-79-57344-4611 error restoring an single email
Need help I can seem to restore an email. Tried restoring to orginal location, also tried to pst file and still failed.
V-79-57344-4611 An error occurred creating or accessing the directory D:\Temp specified for this operation. Ensure that the directory is accessible and can be written to.
*** Went to that drive and also changed security, added 'everyone' with full access.
*** Called Symantec support and been on the phone with them couple of days now. Today was on the phone for 2 1/2 hours and they can't figure it out. Getting frustrated with them because after trying a lot of things, updates changing settings and everything for like 1 1/2 hours, they said the external drive I'm using for my backup drives is not supported that's why I can't restore.....grrrrrr I asked : why if I restore a regular file on a different server I can restore any files I want but witht an email I can't. If the drive is not supported I can recover any files at all.....
**** Please help I don't want to be on the phone again because I've been multitasking and trying to do my job at the same time being on the phone and not getting any real help.