Video Screencast Help

V-79-57344-65072

Created: 09 Apr 2013 | 2 comments

Hello everyone My symantec backup exec 2012 is installed on  windows Server 2008 R2 Virtual Machine,

when i am trying to backup my domain controller which is windows server 2003 x86 sp2 Ent Edition, the backup is failing.My BackupExec is uptodate with latest updates

The server has two network cards and one network card is connected to SAN via ISCSI initiatore.When i try to backup i am getting error

 

Completed status: Failed
Final error: 0xe000fe30 - A communications failure has occurred.
Final error category: Server Errors

For additional information regarding this error refer to link V-79-57344-65072

V-79-57344-65072 - An error occurred while connecting to the Backup Exec Remote Agent on the Backup Exec server. Ensure that the job options are correct, and then submit the job again. The backup set was not created.  
Operating Systems:

Comments 2 CommentsJump to latest comment

CraigV's picture

Hi,

 

Make sure that the RAWS agent is started up on the remote server, and that it is publishing correctly to the media server.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

pkh's picture

Edit your job.  In the Network and Security section, choose the NIC that is not connected to the SAN.

BTW, Symantec does not recommend that you use a VM as a media server.  You should alwasy use a physical machine for your media server.