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Vault cache diagnostics

Created: 15 Feb 2013 • Updated: 18 Feb 2013 | 4 comments
This issue has been solved. See solution.

Hello All,

I am using EV 10.0.2.

I have an issue where a user is displayed twice in the Vault Cache Diagnostics page.Following link is used to access it


Vault cache sync is working fine for the user. I would like to get rid of the OLD Entry. please see the attached screenshot. 


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TonySterling's picture

Is the Client Host the same for both entries?

Ben Heymink's picture

Different Archives? It's possible that user has permission to see more than his/her default archive, in which case I would expect two entries.

Rob.Wilcox's picture

The entries are stored in the table called:


.. in the Enterprise Vault Directory Database.