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Vault cache diagnostics

Created: 15 Feb 2013 • Updated: 17 Feb 2013 | 4 comments
This issue has been solved. See solution.

Hello All,

I am using EV 10.0.2.

I have an issue where a user is displayed twice in the Vault Cache Diagnostics page.Following link is used to access it

http://your_ev_server/EnterpriseVault/ClientDiagno...

Vault cache sync is working fine for the user. I would like to get rid of the OLD Entry. please see the attached screenshot. 

Regards

Comments 4 CommentsJump to latest comment

TonySterling's picture

Is the Client Host the same for both entries?

Ben Heymink's picture

Different Archives? It's possible that user has permission to see more than his/her default archive, in which case I would expect two entries.

Rob.Wilcox's picture

The entries are stored in the table called:

ClientVCDiagnostics

.. in the Enterprise Vault Directory Database.

SOLUTION