Vault Cache sync fail
Morning all, I'm having a problem with 2 users failing Vault Cache synchronization
What I've done so far:
Dtrace - StorageManagement, StorageOnlineOpns and W3WP and tried re-synchronizing on EV server (ran the log through Jiggle and it came back all green)
Checked server/client time + locale was the same
No application log errors
No client errors
No Outlook diagnostic log errors
If I hit sync it says 'Failed' immedietely - with a error message 'Failed to build file'
Vault cache diagnostics page doesn't list the user as a failed user though
Usually a reset solves the problem but the resource load of this is such a root cause solution is preferred. If it's the only way to go, then so be it
I haven't yet asked the users to log onto another machine/profile but could try that as a bench mark
Does Failed To Build File relate to the PST on thr EV server? How can I identify which PST belongs to which user?
I've yet to delete the MDC file - might that be a good idea?
I've checked the reg keys - disable PST grow and all seems to be correct. Plus this was working and has just decided to stop, so can't see how it would be because of these keys
Can anyone peer review what I've done so far and make any suggestions please?