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Vault - Lost Media ( Tapes are not returing from off-site )

Created: 12 Nov 2013 • Updated: 13 Nov 2013 | 4 comments
This issue has been solved. See solution.

Hello,

 

 we have Vault confiugred couple of months back and ejecting tapes once in a week but due to some issues we didn't run the vault ~ 5 weeks so on following week i thought it will list all of the previous non-running week pickup/recall list of tapes too..but looks like i am wrong ( below is from vault guide ).

"A backup tape appears on the Picking List for Vault and Distribution List for Robot only once. If a tape from that report is missed and is not returned to the
robot, it never again is listed for recall"

I run the vault report and noticed bunch of tapes listed expired in past couple of months we can see in expiration date / Requested date in my attached image so can i recall them now ??

 

interestigly i run the lost-Media report under vault but there these tapes are not coming up.

 

 

 

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Marianne's picture

Yes, you can recall those tapes. All tapes with Assign Time column empty can be recalled.

From the screenshot I cannot figure out if that expiration date is hardware or image expiration date. 

Image expiration date is normally removed when all images have expired.

Please show us output of this command for one of those tapes:

/usr/openv/netbackup/bin/admincmd/nbemmcmd -listmedia -mediaid <media-id>

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SOLUTION
Raju.la's picture

thanks Marianne,

here is the cmd output of one of those tapes. Like as u said , basically all the tapes which have blank assigned date column can be recalled ( Bec all those blank assigned date tapes expiration dates are older than today ).

 

root@nzmaster:/$ nbemmcmd -listmedia -mediaid 0064L4
NBEMMCMD, Version: 7.5.0.1
====================================================================
Media GUID:                     11d24216-cf90-11df-8000-e2c798edfe74
Media ID:                       0064L4
Partner:                        -
Media Type:                     HCART
Volume Group:                   Prod_Offsite_Pool
Application:                    Netbackup
Media Flags:                    1
Description:                    Added by Media Manager
Barcode:                        NB0064L4
Partner Barcode:                --------
Last Write Host:                NONE
Created:                        10/04/2010 15:18
Time Assigned:                  -
First Mount:                    01/06/2011 21:26
Last Mount:                     05/20/2013 14:01
Volume Expiration:              -
Data Expiration:                -
Last Written:                   05/20/2013 14:38
Last Read:                      -
Robot Type:                     NONE
Robot Control Host:             -
Robot Number:                   -
Slot:                           -
Side/Face:                      -
Cleanings Remaining:            -
Number of Mounts:               439
Maximum Mounts Allowed:         0
Media Status:                   ACTIVE
Kilobytes:                      0
Images:                         0
Valid Images:                   0
Retention Period:               -
Number of Restores:             0
Optical Header Size Bytes:      0
Optical Sector Size Bytes:      0
Optical Partition Size Bytes:   0
Last Header Offset:             0
Adamm Guid:                     00000000-0000-0000-0000-000000000000
Rsm Guid:                       00000000-0000-0000-0000-000000000000
Origin Host:                    NONE
Master Host:                    nzmaster
Server Group:                   -
Upgrade Conflicts Flag:
Pool Number:                    4
Volume Pool:                    Scratch
Previous Pool Name:             DEV_Offsite_Pool
Vault Flags:                    -
Vault Container:                -
Vault Name:                     PROD-AZ
Vault Slot:                     129
Session ID:                     22
Date Vaulted:                   06/14/2013 10:44
Return Date:                    06/21/2013 12:15
Media on Hold:                  0
====================================================================
Command completed successfully.
 

 

mph999's picture

The tape has a Return Date - so yep, can be recalled ...

 

Regards,  Martin
 
Setting Logs in NetBackup:
http://www.symantec.com/docs/TECH75805