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Vault Manager Can't Start suing netbackup 6.5

Created: 13 May 2012 • Updated: 24 Jun 2012 | 2 comments
This issue has been solved. See solution.

hello all,

I having critical issue here that my vault manager services cant start,i been try to change vault.xml file but it goes same.

How do i fix this problem


Netbackup 6.5

Windows Server 2003 R2

Tape library Quantum

Comments 2 CommentsJump to latest comment

mph999's picture

What changed on the system just before the problem started ?

Did you manually edit the vault.xml file – you should NOT do this, you may need to recover this single file from the catalog backup tape.

(In BAR GUI, set policy type to 'nbu-catalog' and then browse the backup as if were any 'normal' backup.  DO NOT run a 'Catalog Recovery'.  In you made a copy of the vault.xml file, before you chaged it , copy this back.

Create this dir ...


Add this line to /usr/openv/netbackup/bp.conf


Run this command

vxlogcfg -a -p 51216 -o 166 -s DebugLevel=6 -s DiagnosticLevel=6

Restart services and post up the vault log and the output of :

vxlogview -p 51216 -d all -o 166 -n 1


Regards,  Martin
Setting Logs in NetBackup:
Mohd Fairuz's picture

thank you for your support,

I already solve this problem by delete VERITAS from registry and started service up and all the services run normally.