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VCentre Exchange Server Snapshot removal

Created: 13 Feb 2013 | 3 comments

We are seeing issues regarding backing up Exchange servers which are on DAG via VMWare where the snapshot is not removed duing the backup and subsequently the server ends up running on the snapshot and causing serious performance issues on production system.

Has anyone seen this?

We have backup exec 2012 - run backups of the virtual machines via vcentre (standard exchange install is fine - only an issue with the servers which are members of a DAG)

We have a seperate job for the DAG backup which is fine. It just seems to be the backup of the machines via vcentre.

This is causing major performance issues.

 

Any help would be appreciated.

Thanks

Comments 3 CommentsJump to latest comment

Colin Weaver's picture

DAG is not supported for the GRT part of AVVI backups as such I hope you have disabled Exchange GRT in the job (although I am not sure this would cause your issue)

Also is the vCentre status still showing a Symantec Backup task with a Status of In Progress? as if it is you may have the issue in http://www.symantec.com/docs/TECH180911

 

 

 

 

Gurvinder Rait's picture

Ensure latest hotfixes are also applied : 

Added Functionality http://www.symantec.com/business/support/index?page=content&id=TECH199866

- Added functionality for snapshot removal retry and cleanup orphaned snapshots when backup jobs begin (TECH200709) ; 

 

NMC27's picture

Thanks i will take a look at these articles.

 

the job doesnt have any exchange settings as it is going through vcentre. As i said the DAG job is a seperate job over the network so does not utilise vm technology.

It only seems to effect the exchange servers that are in the DAG. Job in BEX shows as failed and the status in vcentre shows as complete. We just get alerted that the server is then running on a snapshot.