Endpoint Protection

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  • 1.  vd49a802.jdb 6/20/2016 corrupted?

    Posted Jun 20, 2016 12:58 PM

    I have a disconnected SEPM and update the definitons manuallly  using .jdb files. I never had any issues until this morning. Couple of minutes after I copy vd49a802.jdb to \Program Files(x86)\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming, I get an error the file gets renamed as vd49a802.jdb.err

    I tried to re-download and copy the files but same issue persists.

    Anyone have the issue?

    Thanks,

     

     



  • 2.  RE: vd49a802.jdb 6/20/2016 corrupted?

    Posted Jun 20, 2016 03:31 PM

    Run the symdiag tool on the SEPM to do additional error checking:

    Download SymDiag to detect Symantec product issues



  • 3.  RE: vd49a802.jdb 6/20/2016 corrupted?
    Best Answer

    Posted Jun 21, 2016 09:55 AM

    Nah! I downloaded and copied the newer version vd49a815.jdb  and it worked.



  • 4.  RE: vd49a802.jdb 6/20/2016 corrupted?

    Broadcom Employee
    Posted Jun 21, 2016 10:28 AM

    May be it was environment specific issue only. There is not any similar issue reported by other customers.