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Veritas / Symantec Cluster Server Maintenance Agreement

Created: 15 Mar 2012 • Updated: 21 Mar 2012 | 3 comments
This issue has been solved. See solution.

Hi everyone!

I have a question related to the maintenance agreement renewals for Veritas / Symantec Cluster Server. Originally our cluster server ran on a IBM P5 w/ AIX and we had Tier C renewal. Now we have moved to IBM P7 w/ AIX and the vendor has informed us that we need to move to a Tier G renewal, which is five times the price of the Tier C.

I just to confirm and want some information on what Tier C and G are. Are they related to IBM or Symantec? Should I expect this type of MA price increase?

Thanks in advance.


Comments 3 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

Symantec has list of servers and its tier for pricing of Storage Foundation products.
When you move to new machine of upper tier, you need new renewal for this server(and, I believe, need to purchase new license of new tier).

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Marianne's picture

Symantec now has two licencing models - per Core (SPVU) and per Server Tier model.

You can have a look for yourself over here:

Ask your vendor for a SPVU quote as well as per Server Tier. Ensure that you both agree on the SPVU value.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

roguenine's picture

Dear Marianne, Yasuhisa-san,

Thank you very much for your responses. They've helped me greatly.