version conflict between EV client and EV admin console
we are currently running Enterprise Vault for Exchange Server version 126.96.36.1998 on our EV servers, but have upgraded our clients to version 9.0 (188.8.131.521.0.dcom). Our client systems are XPSP3, and running Microsoft Office Outlook 2007 (12.0.6607.1000) SP3 MSO (12.0.6662.5000).
We now have a need to install the Administration Console on a number of client systems, but are having problems that appear to be related to the differences in versions.
When I tried to install the console, a message indicated that we cannot install an older version over a newer one. De-installing the client got us past this issue, and the install went OK, with the console functioning perfectly.
Of course, without the EV client installed, users of these systems are unable to view archived messages from Outlook. I was able to re-install the EV client and get Outlook working properly with it. But this caused the administration console to fail.
I tried installing the admin console to a different folder, but the EV client recognized where EV was located and installed to that location instead of its usual default folder.
Does anyone have any suggestions as to how we could get these two things coexisting on our XP systems without doing any version upgrades?
We will not be able to upgrade the servers to version 9 or 10 as originally planned, which I expect would resolve this issue. I suspect that installing version 9.0 on these XP clients would likely resolve the client-side issue, but would that be a problem if the EV servers were still at version 8? Note that these installs are for individuals that have been authorized only to export archives to PST files, so that is basically all they will see in the console.
Thanks in advance for any suggestions...
/ Al Dunbar