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VFF Error BE 2012 says it is not installed

Created: 13 Nov 2012 • Updated: 21 Nov 2012

Hi,

I'm getting an error while backing up servers to a remote storage (network share)

Backup to tape is working perfectly. My problem is only with network shares. I read some information about this, but the solution presented is for BE SMB.

Someone can help on this?

Job ended: sábado, 10 de novembro de 2012 at 11:56:17
Completed status: Failed
Final error: 0xe0001201 - For this operation, the Backup Exec Virtual File Filter (VFF) driver must be installed on the Backup Exec server.  The VFF driver is installed when you install any of the following Backup Exec agents or options:

Exchange Agent
Active Directory Recover Option
VMware Virtual Infrastructure Agent
Microsoft Virtual Server Agent
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-4609