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VFF Open Failure + Exchange

Created: 07 Apr 2010 | 7 comments

Hi

I have upgraded a Windows 2008 with BE 12.5 to BE 2010. On this server I'm able to do GRT backup of my Exchange 2007 server.

In order to upgrade HW a have installed BE 2010 on a new 2008 R2 64bit server. When I try to backup the same Exchange server with GRT enabled I get:

V-79-57344-759 - Unable to complete the operation for the selected resource using the specified options for the following reason: VFF Open Failure.  This can be caused by low memory or disk resources.


Backup of Exchange from the new server is fine without GRT enabled. Any ideas of what I'm missing?

Thx

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RahulG's picture

refer the following document http://support.veritas.com/docs/320008 

Uninstall the remote agent from the Exchange server

 Remove the exchange license key from Backup Exec
 Reboot both servers
 Re-install Exchange license
 Push-install the Exchange agent
 Attempt a backup
-If the issue persists, please apply the latest rollup package for Microsoft VSS.
http://support.microsoft.com/kb/940349
RahulG's picture

http://support.veritas.com/docs/317113 
Change Microsoft Memory Setting per Microsoft KB article 304101  on media server

Jakob Markussen's picture

Thanks

I compared settings on the old and new server. The old ajusted for best perfomance of Background Services and the new for Programs. Changed that in the new server.

Also checked AOFO: System - Use Microfsoft Software Shadow Copy Provider instead of Automatic.

After these setting I was able to run a GRT backup without errors. I'll check tomorrow if my scheduled jobs are succeeding.

RahulG's picture

thats great !!! hopefulll that wouls have resolved it .
Cheers !!!

RahulG's picture

Any updates on the issue

donnald's picture

hi. i have installed symantec backup Exec 2010 R2 to the server and i have 2 Exchange 2010 servers. when i get mail backups the follwing error msges comes.

Backup- \\DAG01.seasol.com\Microsoft Information Store\MBDB12
V-79-57344-759 - Unable to complete the operation for the selected resource using the specified options for the following reason: VFF Open Failure.  This can be caused by low memory or disk resources.

 

and Backup- EX-MBS-01
V-79-57344-65233 - AOFO: Initialization failure on: "\\DAG01.seasol.com\Microsoft Information Store\MBDB14". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.

Check the Windows Event Viewer for details.

Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare backup operation (7).

V-79-57344-65233 - AOFO: Initialization failure on: "\\DAG01.seasol.com\Microsoft Information Store\MBDB5". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.

Check the Windows Event Viewer for details.

Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare backup operation (7).

 

 

Backup- EX-MBS-02
V-79-57344-65233 - AOFO: Initialization failure on: "\\DAG01.seasol.com\Microsoft Information Store\MBDB8". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.

Check the Windows Event Viewer for details.

Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare backup operation (7).

what should i do for this errors

thanks

donnald

RahulG's picture

Donnald please open a new post for your issue .