View Original Item From Internet
We have published the EV servers externally using F5 load balancers. EV servers are configured in a HA cluster and interally everythins is working fine over outlook, outlook anywhere & OWA as well.
While accessing from outside using https://mai.name.com i can open the archive explorer and can retrieve the mails ( after modifying the web.config entries on the CAS server and specifying the ExternalWebApp URLs & Domains using add key settings).
But when I click any mail item and select the View Original Item it's trying to redirect to the internal name space - which is of the EVcluster (for e.g. http://evcluster.domain.com/enterprisevault/ViewMessage.asp?vault id= )
Our issue here is the HTTP is not allowed from outside, secondly the internal name resolution will not happen- for which we can perform a redirection using F5. What happens is that either instead of (http://evcluster/enterprisevault/ViewMessage.asp?vault id= ) if i specify https://evcluster/enterprisevault/ViewMessage.asp?vault id=) i will be able to open the message.
I have 2 questions related to this, where will i can change this redirection URL setting, we even tried redirecting the same from the F5 appliance to till the http://evcluster.domain.com/enterprisevault which opens the search window but how can specify the ViewMessage.asp?vault id= GUID of the shortcut which retrieves the original archived item?
Please note that i had tried tuning the desktop policy- OWA settings but no where i could find a way to get around this issue. Other than all works like charm.. I do know the last option is to install the SSL certificates on both EV cluster nodes. We are trying to workaround on this redirection part.
It will be great if someone can think of a workaround to this.