VIP (Validation ID Protection)

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  • 1.  VIP Access Registration Fails

    Posted Dec 08, 2014 04:54 AM

    I have a freshly built Lenovo Desktop running Windows 7 Pro x86

    Running in Admin mode I can install the VIP ACCESS TOKEN without issue.  On running the application I am getting:
    "Activation Could Not Be Completed Sign In Again Later To Activate VIP Access.  Error Code: 0x10.

     

    I understand that 0X10 is a generic error code.  I have tried the following, none of which has brought success:

     

    • Run using DHCP
    • Run using Static IP address
    • Removed and reinstalled application
    • Checked for the existence of Intel Management Engine, none is present
    • Tried running in the users account
    • Tried running in the Admin account

     

    We are NOT having issues with VIP Access on any other machines, it only seems to be this one and getting past the initial activation stage,

     

    Any help would be very much welcome.

     

    Regards

     

    Graeme



  • 2.  RE: VIP Access Registration Fails

    Posted Apr 20, 2015 11:53 PM

    Is there a firewall rule on the host preventing it talking to https://*.vip.symantec.com